Life Code MEDICAL Ltd. has taken the necessary measures to fully ensure your privacy and the security of your personal data, in accordance with applicable European and national legislation.

This form describes our Diagnostic Policy regarding the processing of patients’ personal data in the provision of health services. In particular, it describes and analyses: the type of personal data processed by the Diagnostic, the legal basis of the processing, the length of time the data is retained, the recipients thereof and the technical and organizational measures taken by the Diagnostic to guarantee the security of your privacy.

Data we process:

Life Code Medical Ltd. collects your personal data (demographics, payment and insurance information, medical history) to provide you with the medical services you desire. In this context, if you wish, we process and store for medical diagnostic purposes previous medical opinions you provide to us. Furthermore, we store, with your express consent, contact details of yours, which will only be used in case of emergency. In case you visit Life Code Medical Ltd. at the request of a Private Physician, we inform the latter of the results of your examinations, only if this is deemed necessary for the purposes of good medical opinion.

Legal basis for processing your data

Life Code Medical Ltd. processes your basic personal data (demographic data) during your visit to our Diagnostic, as well as any personal data deemed necessary for the provision of the medical services you desire. Therefore, the medical services agreement is the legal basis for processing your data.

How long your data has been retained

Life Code MEDICAL Ltd. maintains your personal data for the period of 10 years, as defined in national law. After the above period of time, Life Code MEDICAL Ltd. makes a safe deletion of your personal data.

Exceptionally, Life Code Medical Ltd. retains your personal data for more than 10 years, only if this is necessary to serve its legitimate interests or to comply with its legal obligations. In the latter case you will receive an update.

Recipients of your personal data

Life Code MEDICAL Ltd. discloses your personal data to three different categories of recipients:

(i) To medical service providers – its partners:

Life Code MEDICAL Ltd maintains external partnerships with third parties (IT engineers, doctors, health service providers–reference laboratories), who process personal data in its name and on its behalf, under strong contractual commitments and who have been selected on the basis of the effective implementation of a high level of security measures with regard to the protection of personal data levels

(ii) Third-party health service providers.

Life Code MEDICAL Ltd. communicates your personal data to third-party recipients (with whom it does not maintain cooperation) only in the following cases:

Where disclosure is required under an insurance contract you maintain with a particular insurance company and within the framework set out in

• In order to safeguard your vital interests

• If required by a specific legislative provision.

iii) To third-party providers at your request.

Life Code MEDICAL LTD discloses your personal data to third-party health service providers only upon submission of your own written request.

For more information about how your personal data is transmitted to third parties, please consult our Diagnostics Secretariat.

It is clarified that Life Code MEDICAL LTD is not responsible for the above processing of your personal data by third parties, in case the notification is made at your request

Record your actions or actions

We may record and observe conversations you have with our Diagnostic Center – including letters, emails or any other forms of communication. We use these recordings to evaluate, analyze and improve our services, train our staff, manage or prevent potential risks, and detect fraud and other criminal acts. We may collect additional information about these communications, e.g. telephone numbers from which you call us and information about the devices or software you use, only if deemed necessary for the above purposes.

The Security of Your Data

Our priority is to keep your personal data secure. Life Code MEDICAL Ltd. has taken and implements a number of measures to keep your personal data secure and protected. These case-by-case measures include rolebasedaccesscontrol as well as pseudonymization, encryption, regular backups of your data, safeguarding your visual examinations in PACS and/or other technical and organizational measures.

Your rights

We inform you that you have the right to:

  • Access to your data,
  • Correction of your data in case of inaccuracy,
  • Delete your data in specific cases
  • Restrict the processing of your data
  • Objecting to the processing of your data
  • Transfer your data to another health care provider
  • Complaint to the Personal Data Protection Authority in the event of an unfortunate incident of a breach of your data.

In case you need clarification or further information about your above rights, you can contact the secretariat of our Diagnostics or contact the Data Protection Officer of the company (contact details below).


We know that you can contact us for any matter that concerns you regarding the security of your data with our Center at the following telephone number: 210-6917172 as well as by email: info@life-code.gr

KKL LEGAL has been appointed to be responsible for the protection of your data in our centre, (dpo@life-code.gr).

If you are not satisfied with the way your data is processed, you can file a complaint with the Personal Data Protection Authority. However, we would be happy to have the opportunity to resolve any of your complaints as soon as possible before making a complaint to the Personal Data Protection Authority.